ILM Level 5 Diploma &
Certificate in Effective
Coaching and Mentoring

This special program is conducted in partnership with 

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May 2024 Intake

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What is the ILM Level 5 Diploma & Certificate in Coaching and Mentoring?

This is a professional qualification program delivered fully online. The format of this program is ideal for busy professionals who are unable to physically leave their place of work but desire to learn and develop themselves in coaching and mentoring.

The program will provide participants with a sound understanding and practical grounding in effective coaching and mentoring methods. Participants will understand the differences between coaching and mentoring, and the significance of coaching and mentoring in the development of individuals and organisations. The program adopts a balanced approach to both the theory and practice of effective coaching and mentoring. The content and material cover evidence-based and up-to-date concepts and principles of coaching and mentoring, and are supported by state-of-the-art and practical techniques and tools for coaches and mentors.

Participants will be equipped with the necessary knowledge and skills to become competent and confident coaches and mentors across disciplines and fields. They will be enabled to coach, mentor, and work with team members and clients to support their personal growth, leadership development, and career advancement.

ILM Level 5 Certificate in Effective Coaching and Mentoring

At a Glance:

  • 5 months duration
  • 3 Modules
  • Unit 500: Written Assignment 4000 Words
  • Unit 501: Coaching 3 individuals x 6 hours = 18 coaching hours
  • Unit 503: Reflective Journal

ILM Level 5 Diploma in Effective Coaching and Mentoring

At a Glance:

  • 1 year duration
  • 3 Modules
  • Unit 500: Written Assignment 5000 Words
  • Unit 502: Coaching 6 - 9 individuals, total of 54 coaching hours 
  • Unit 503: Reflective Journal

We are an ILM Approved Centre

This program is monitored and assessed by ILM, a part of City & Guilds Group (UK). The ILM Level 5 Diploma in Effective Coaching and Mentoring is a regulated qualification that is accredited by the Office of Qualifications (Ofqual) in England. The Level 5 Diploma is equivalent to a Diploma in Higher Education or second year in a university degree program.

Transform Your Organisation

"The biggest motivation for me to take up the ILM Level 5 Diploma in Effective Coaching and Mentoring is my colleagues in my organization. Many younger workers are willing to know how to conduct mentoring sessions and they are also willing to hear it in Japanese. So I hope I can provide to them what I have learned and experienced throughout the year. Of course, I'm the one who needs to keep up with continuous learning. Sharing with my colleagues would probably make me a better mentor as well. So I'm looking forward to it as I have completed the course. Thank you."

Momoko A., Japan

"Because of this course, I have the opportunity to coach. Most of my clients are my younger colleagues. I am very happy when I see growth in them, and that gives me a lot of satisfaction despite all the assignments and other things that we need to do. But the assignments, reading, and discussions really help me learn. Of course, the practical part helps too. Putting everything into practice is a learning point for me. I really appreciate this course. So, thank you so much, especially to Yong Guang and Horng Yuan, who have been very patient with us and helping us understand. Thank you."

Wan Ling, Malaysia

Who Should Take the Program?

The program is firstly ideal for individuals who are currently involved in personal or organisational coaching and mentoring.

Organisational leaders, mid-level managers, and human resources (HR) professionals will benefit significantly. 

The program is suitable and will support individuals who are aspiring to move into active coaching and mentoring roles.


Entry Requirements & Duration

While there are no formal entry requirements, interested individuals are expected to be proficient in English and computer-literate. They must possess an email account.

The program can be completed in a maximum of 12 months, depending on work commitments.

A Life Changing Experience 

"This course has really helped some of my students and colleagues whom I coached and mentored as part of the course requirement. At first, they did not think it would be helpful to them - they thought their participation would only help Steve complete the course. But when they completed their coaching period, they were surprised that these sessions could really help them in things that had been very difficult for them for many years, which they could now overcome, improve, and change." 

Steve L., Macau/Singapore

"Over this one year, I learned so much, especially from the lectures. As I think back this one whole year, what I learned the most is about myself and the SWOT analysis you did with me was really a gem for me. It was an opportunity for me to know myself better. The feedback was really good - to see who I am, where my strength is, where I need to pay attention to, and more so to be comfortable with who I am."

David H., Malaysia



Highlights of Program

This Diploma is specially designed to be a fully online program that is in-depth, interactive, and engaging. Some of the highlights include:

  • A rich and exhilarating exploration of the latest psychological advances and neuroscience that underpins effective coaching and mentoring.
  • Learning from experienced facilitators who are skilled in neuroimaging, counselling psychology, organisational leadership, psychometrics, and spiritual integration to help you master fundamental coaching and mentoring skills.
  • Forming a holistic understanding of human development across the life span from biological, psychological, and social perspectives.
  • Hands-on, live training in time-tested techniques for effective coaching and mentoring.
  • Exposure to the latest trends and tools in conducting coaching and mentoring online.
  • Understanding the use of psychometric assessments and how to effectively combine them with coaching and mentoring practice.
  • Ongoing seminars with guidance on how to complete course work.
    Interactive personal and group feedback sessions.
  • Receive digital micro-credentials in addition to the main ILM credential that can be shared via social media with your employers, colleagues, and associates.

Frequently Asked Questions

What is the duration of this program?

  • The Level 5 Diploma is a 1 year program (12 months). The Level 5 Certificate is a 5 months program.


What is the weekly time commitment for this program?

  • Estimated time commitment is approximately 1 hour a day. 


Are candidates expected to do coaching and mentoring while undertaking the program? 

  • In order to complete the Level 5 Diploma, candidates need to complete 54 hours of coaching/mentoring and undergo supervision.
  • In order to complete the Level 5 Certificate, candidates need to complete 18 hours of coaching/mentoring and undergo supervision.


Is this program accreditted? By which institution?

  • The ILM Level 5 Diploma & Certificate in Coaching and Mentoring is a regulated qualification that is accredited by the Office of Qualifications (Ofqual) in England. The Level 5 Diploma is equivalent to a Diploma in Higher Education or second year in a university Degree program. 


How does the ILM syllabus align with other international frameworks for coaching and mentoring, such as the International Coaching Federation (ICF), Association of Coaching (AC) and European Mentoring and Coaching Council (EMCC)?

  • The ILM syllabus aligns with ICF, AC and EMCC frameworks. Diploma holders can apply for membership with the Institute of Leadership and Management (UK) and the EMCC.

Learning Outcomes

Upon the completion of the program, participants will be able to:

  • Explain the theories and concepts of effective coaching and mentoring.
  • Plan and implement effective coaching and mentoring that will support and develop individuals in the workplace.
  • Identify and use relevant techniques and tools for effective coaching and mentoring.
  • Contribute to the personal growth, leadership development, and career advancement of the individuals being coached and mentored by them.


Other Benefits

Participants will receive 12-month tutor support including guidance, advice, coaching supervision, and feedback on assignments, and access to online materials and coaching resources related to the program. 

As the program is an ILM qualification program, registered participants are entitled to FREE studying membership with the Institute of Leadership and Management (UK). This membership comes with valuable learning resources that will help you succeed in the program.

Graduates can use their qualifications to apply for professional membership with the Institute of Leadership & Management (UK) and the European Mentoring and Coaching Council (EMCC).

What Our Students Are Saying 

"I now understand what it means to be a coach and mentor to people when they face and climb their highest mountain, and when they go down the valley. The skills and techniques I learned in this course will be forever integrated into who I am."

Thurston M., Timor Leste

"By learning all the theories, models, and by completing the practicums, I believe I have become a good mentor and coach. My thinking has also matured and I believe I understand people at a deeper level now. My skills in understanding my staff, team and students have improved."

Saikhanaa, Mongolia

The training from the ILM Level 5 Diploma in Effective Coaching and Mentoring helps me when I coach and mentor my students. I continue to apply whatever I have learned during class by translating my learning into my native language and context. 

Chris H., Timor Leste

"I felt that I learned a lot of things. The lessons, the introduction, and the assignments have all been good for me. I found it very invigorating to be able to do something that is academically rigorous but also practical."

Yuong Eng, Malaysia

"I was able to discover my gifts and core passion through this course. I could integrate what I learned and I could see myself being more confident in dealing with different coaching and mentoring issues and questions from other people."

Jongho, South Korea

"Hearing from special speakers - on how they used coaching and mentoring, and learning how coaching and mentoring look realistically - was helpful. They shared many useful tips."

Cherlyn O., Thailand

Program Trainers

Yong Guang Teh, MD, MA, SFHEA, FInstLM  | Program Director & Principal Trainer

Yong Guang is an educator who is deeply passionate about helping leaders all around the world thrive. He currently holds senior leadership positions in academic, healthcare and non-profit organisations. Also, he has spearheaded international education initiatives for communities in Africa and Malaysia. In line with his passion, he is experienced in coaching and mentoring leaders to overcome significant adversity and attain personal growth. 

Professionally, Yong Guang is a clinical radiologist who leads medical imaging teams at a busy children’s hospital that serves a diverse population of 1.2 million kids. He holds Master’s degrees in Organizational Leadership (York, NE, USA) and Counselling (both with distinction). He is qualified by the British and European Psychological Societies to administer psychometric instruments for learning and development. Yong Guang is a Senior Fellow of the Higher Education Academy (UK) and Fellow of the Institute of Leadership & Management (UK).

Horng Yuan Saw, PhD  |  Registrar & Senior Trainer

Horng has served in more than 10 organisations in Malaysia, South Korea, and New Zealand for the past 20 years, which included universities, research institutes, faith-based and non-profit organisations, and community trusts. He has experience working with more than 20 leaders of different nationalities, engaged business stakeholders and partners, and provided leadership and training to people of different professions and age groups. He has delivered sessions and spoken in Malaysia, Indonesia, Singapore, the Philippines, China, New Zealand, and Australia. 

Horng holds a PhD (Massey University, NZ), MEng and BEng (Universiti Malaysia Sabah), Diploma in Christian Ministries (Alphacrucis College), and a Dale Carnegie Training professional certificate. 

Program Pricing

Special Institutional Discount is available. Please contact your Institutional Coordinator for details. 

The Diploma & Certificate in Effective Coaching and Mentoring programs are inclusive of:

  • All program associated learning materials (except textbooks)
  • All in-program digital certificates and badges (Verified©) for life
  • All in-program psychometric assessments
  • One year student membership to The Institute of Leadership and Management
  • Group supervision sessions and one personal feedback session
  • Seminars with guidance on how to complete coursework


How to Apply

The Special Institutional Discount (SID) is only available when candidates apply through their institution. Individual applicants need to provide evidence of affliliation in order qualify for the SID. Please contact your Institutional Coordinator for further infomation.

If you have further questions please contact us at for a free consultation today.


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